Refund Policy
💳 GUARANTEED REFUND PROCESS
To request a refund, please send an email to dropsomatrimony@gmail.com with your mobile number. We will validate, contact you, and refund the amount to your original payment account upon validation and verification of a genuine claim.
1. Refund Claim Eligibility
Dropso Matrimony provides premium features, matched notifications, and subscription options. We are committed to a transparent billing structure:
- If you have encountered technical glitches, transaction duplications, or are unsatisfied with your premium matching services, you are fully entitled to file a refund claim.
- All refund claims are evaluated honestly by our financial support desk to ensure fairness and prevent fraudulent requests.
2. How the Refund Process Works
We maintain a simple 3-step validation process to credit your account:
- Step 1: Email Submission
Send an email directly to dropsomatrimony@gmail.com containing your registered email address, mobile number, and purchase details. - Step 2: Phone Validation & Review
Our dedicated finance manager will contact you directly on your mobile number to review and validate your claim. - Step 3: Direct Payment Credit
Upon validation and verification of the genuine nature of your request, the refund is initiated immediately and fully credited back to your original payment account (bank account, card, or UPI) within 5-7 working days.
3. Register Refund Claim Online
Alternatively, you can register your refund request directly using the secure form below. We will instantly route the request to dropsomatrimony@gmail.com and call you back shortly.
4. Direct Billing Contact
For instant escalations or manual invoice checks: